eFiling is an online system introduced by LHDN (Lembaga Hasil Dalam Negeri) that allows you to submit your income tax details online, which is an alternative to the usual manual form submission. eFiling was first introduced in 2003 and has since undergone a progressive improvement with a more robust system promised for this year. There have been some questions on the authenticity of the transaction and security loop holes have been discovered in the past but the HASIL folks are quick to address the issues and resolved them in timely manner. This year, the eFiling application is not only limited to Internet Explorer browsers like before; you can now also use other browsers like Firefox and Opera. The eFiling is also compatible with Windows Vista operating system.
Year 2007 tax declaration needs to be submitted by 30 April 2008. Here is a step by step INITIAL guide on submitting your income tax declaration via eFiling. The initial step is rather crucial because problems may occur at the early stage which tend to frustrate the new users who would eventually return back to the normal, manual filing and submission. A link for the comprehensive guide for the ensuing steps (created by the LHDN) will be provided at the end of this guide.
What you need to prepare before commencing eFiling
1. Your IC number
2. Your tax reference number (No. rujukan cukai)
You should have kept the tax reference number with you. It is also available on your tax form. If you lost it, you can get your tax reference number from the nearest LHDN’s office (go to front desk, call their free toll line at 1-300-88-3010 or email) by providing your IC number.
3. e-Filing PIN No
By now LHDN would have sent you the tax form (e.g. Borang BE or Borang B) to your designated mailing address (If you have not received it, you can get it from the nearest HASIL office or call 1-300-88-3010 for help). The e-Filing PIN number can be found on the 2nd page of the form. Alternatively, you can also get your PIN number from the nearest LHDN’s office by providing your tax reference number, latest address and a photocopy of your IC (front and back).
First time log in
For the first time users (i.e. those who have been submitting their income tax declaration via the manual form before), this will be a compulsory step. The first time log in (menu ‘login kali pertama’) requires you to key in your e-Filing PIN Number and your IC number. Click ‘hantar’ and upon verification of your PIN and IC number, you will be directed to a page where you would be registering a Digital Certificate (Sijil Digital). A Digital Certificate is, well – a certificate which acts as your (digital) signature during the online transaction process. You can’t proceed to the next step without the Digital Certificate.
Digital certificate registration and password creation
Once you have keyed in your PIN and IC number in the previous stage, a page that shows your details as the tax payer’s information which include your name, address and contact number. You will also need to create a password in this stage. The password needs to be between 8 to 12 characters. As a precautionary step, you will also be asked to provide a security question (and answer too) just in case if you need to retrieve your account in the event of password loss.
The password is important as you’d be needing it to proceed to the next stage, so please do not lose it. If you lose it, you can still get a chance to recover back by going to the menu ‘terlupa kata laluan’ and answer your security question. You will be asked to change your password.
Click ’setuju’ once you are satisfied with everything, and you will shown a verification page of tax payer’s information. You are now ready to start filling up your e-form (e-borang). You also have the option to view your Digital Certificate.
e-Form (e-BE 2007) for employees
For most of us i.e. employees (e.g. salaried worker and not business owners), your e-borang or e-form is the e-BE 2007. LHDN has come out with a comprehensive guide on how you can start logging in and file your tax in e-BE 2007 form. You will need an Acrobat Reader to view the guide. Good luck.
Other posts you may want to read:
- Quick! 1 Million to Use eFiling This Year
- BE Forms 2008 Now Available
- LHDN to Track Down Income Tax Evaders
- TaxSaya Alternative to Income Tax Payers
- 10 Days to LHDN Income Tax Submission
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37 comments ↓
Very informative post… except for one critical bit; you forgot to link to e-Hasil
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Oh yaa.. forgot. Thanks mate!
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tolong jelaskan macam mana nak masuk e filing kerana password lupa tahun lepas saya dah gunakan efiling untuk tahun ini nak masuk tak boleh lupa password tolong saya
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SKORCAREER reply on March 28th, 2008:
Go to menu terlupa kata laluan, enter your IC, petunjuk kata laluan and jawapan. Petunjuk Kata Laluan and Jawapan were those you created the first time you use efiling.
Any more problem, call 1-300-88-3010 (LHDN Customer Line)
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[...] like filling up your information on e-Filing, Digital Signature and Digital Certification technology are implemented to ensure data integrity, [...]
how to get pin no
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SKORCAREER reply on April 22nd, 2008:
It’s written quite clearly up there how to get your e-filing pin no.
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bagaimana nak mula daftar bagi cukai syarikat
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Mudah giler guna e-Filing 2008 nih berbanding tahun lepas. Tahniah kepada IRB. Really appreciate.
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Tahun nih, buat pertama kali saya submit menggunakan e-FIling. Memang mudah. Lebih2 lagi web nih support multi-browser platform. Saya guna OPERA. Layout ok jer.. Congrats guys
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I got a problem, when i logged in, this message appear:
Server object error ‘ASP 0177 : 800401f3′
Server.CreateObject Failed
/2008-1/BE/indexx.asp, line 50
800401f3
How can i resolve this? I couldn’t get into my e-file.
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Zul reply on April 28th, 2008:
Not sure. Didn’t get that error.
There is a likelihood that high traffic and congestion caused the error, as by now millions of tax payers will be logging in and rushing to submit their tax. Maybe you should try again. Otherwise check with LHDN directly.
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[...] reader of this blog has also reported to encounter the a problem, having received the following message: Server object error ‘ASP 0177 : 800401f3? Server.CreateObject Failed /2008-1/BE/indexx.asp, line [...]
Can you please advice me on how to obtain the Borang Perfoma B forms for foreign artist through internet.
Thank you.
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adohai….dah lupa macam mana nak buat.This year bolehkah isi borang “B” no need to go thru E-filling , itu rasanya paling mudah. Pls reply.
tks.
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I FILEED UP MY E-BORANG BUT THE PROBLEM IS WHEN I FILL IN THE NUMBER OF CHILDREN THE PELEPASAN CUKAI COLUMN DIDN’T DEDUCT THE RM 1000 FOR ME . HOW AM I TO GO ABOUT CORRECTING THE PROBLEM BECAUSE IS AUTOMATICALLY COUNTED WRONG
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The Game reply on April 15th, 2009:
To Aisyah (3rd Apr 09)
Boleh download borang di website hasil. Pastikan ada 1 salinan disimpan.
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I have submitted my e-filling. But I have mistakenly key in the wrong passport no of my wife. (My wife is a foreigner )
What shall I do? Kindly please advice.
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To Kiew
just put the number of children at column Bil and tap. The system will calculate correctly
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e-filing sangat bagus untuk memudahkan mengisi borang .
kerjasama dari kakitangan LHDN juga sangat bagus.
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tahun lepas dah pakai e-filling. What about buku panduan. Ada e buku juga ke?
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I have forgotten my ID Number. Please help.
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Zul reply on April 27th, 2009:
ID should be your IC no.
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Saya mempunyai 3 majikan dalam 2008, bermakna saya mempunyai 3 no Majikan sedangkan didalam e-filing hanya ada SATU tempat kosong. Bagaimana caranya??
Mohon bantuan segera
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Is e-filing available in English?
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kalau nak dapatkan no pin mesti ke kaunter LHDN ke? tak dapat ke nak tahu no pin daripada LHDN online ni?
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newbietax reply on April 28th, 2009:
IDA,
no pin boleh call customer service terus dapat jer..i baru jer dapat
call 1300883010
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the system of e-filing is suck! taking damn slow and after filing up, everytime my kata laluan is said that i keyed in wrongly!..arrghh..what is this. by right it can linked to our email to notify what is our password if it is really wrong. but i am very sure about the password that i have keyed in. something wrong with the system performance or what??!!
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MACAM MANA SAYA NAK ISI BORAN INI,SEDANGKAN NO PIN PUN TAK ADA,SAYA BELUM PERNAH ISI E-FAILING INI,TOLONG SAYA YEEE.
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i think LHDN should be follow last few years procedure.
Their staff help “rakyat” to fill the income tax. Now what i heard why they didnt do this because lack of staff at LHDN. I thought Malaysia goverment say we will give our malaysians “peluang pekerjaan”…
So i think this is the way.
In Malay word to LHDN:
Tahu ambil duit rakyat je, but kerja tak mahu buat. SUdah lah ambil duit rakyat, kerja income tax ni pun rakyat harus buat. Please take note on this….!!!!
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required PIN no. . First time using e-filling
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1. how to download borang BE2008
2. apa penalti jika hantar manual BE2008 by post or drop in box LHDN WangsaMaju
3. denda?
4. efiling dah tak boleh akses, closed?
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Salam saya sangat berpuas hati dengan layanan kaktiangan dan pegawai LHDN Cawangan Kluang Wisma Bunga kerana memberi penerangan dan pertolongan yng sewajarnya tempoh hari. harapan saya untuk taksiran tahun yg terdahulu boleh gunakan e failing dan wat pembayaraan terus secara on line contoh dipejabat pos cuma bgi no cukai , slip jumlah pendapatan tahunan, jumlah bayaran dan slip pembayaran.
Wat online di semua syarikat, kerajaan, persendirian dan swasta dan LHDN. Ini pandangan ikhlas saya semuga ianya menjadi mudah, tepat dan meyakinkan semua.TQ
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Saya cuma nak komen tentang Laman web rasmi Lembaga hasil dalam negeri Malaysia yang sering sukar untuk dibuka. Samada server atau masalah lain harap pihak bertanggungjawab cuba mengenalpasti masalah tersebut. Web saya http://www.hasfa.myportal juga ada link ke LHDN untuk memudahkan pelawat menyemak atau membayar secara online untuk kemudahan. Harap Maklum. Terima Kasih.
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Sir/Madam i would like to enquire about my income tax forms i submitted somewhere middle of last month nothing in the file.First time i filed they print out for me damn fast.There’s a dispute because i’m not supposed to be taxed on 1995 whereby my salary is only RM1,300 which not supposed to taxed.I’ve submitted to them with no acknowledgement at Pandan Indah LHDN and i still have to wait forever is it?When i check if i’ve an excess with Wangsa Maju branch they said none but then when i complaint they there’s an excess and ask me to declare my income tax from 2004-2007 but no progress so far.I’ve checked about two weeks ago nothing in the system.If worse come to worse it’s best for to put in e-filing better right.What’s your opinion air/madam?Thanks for eyeing on my comments….
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can i know what is NO. LHDN
this number is for my registration phase 1 for entering IPTA
so everyone has this number
or including my parent?
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kenapa laman web lhdn tak boley dilayari sekarang. dah try banyak kali tp x bley la.. nak download borang B untuk 2009
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