eFiling is an online system introduced by LHDN (Lembaga Hasil Dalam Negeri) that allows you to submit your income tax details online, which is an alternative to the usual manual form submission. eFiling was first introduced in 2003 and has since undergone a progressive improvement with a more robust system promised for this year. There have been some questions on the authenticity of the transaction and security loop holes have been discovered in the past but the HASIL folks are quick to address the issues and resolved them in timely manner. This year, the eFiling application is not only limited to Internet Explorer browsers like before; you can now also use other browsers like Firefox and Opera. The eFiling is also compatible with Windows Vista operating system.

Year 2007 tax declaration needs to be submitted by 30 April 2008. Here is a step by step INITIAL guide on submitting your income tax declaration via eFiling. The initial step is rather crucial because problems may occur at the early stage which tend to frustrate the new users who would eventually return back to the normal, manual filing and submission. A link for the comprehensive guide for the ensuing steps (created by the LHDN) will be provided at the end of this guide.

What you need to prepare before commencing eFiling

1. Your IC number

2. Your tax reference number (No. rujukan cukai)

You should have kept the tax reference number with you. It is also available on your tax form. If you lost it, you can get your tax reference number from the nearest LHDN’s office (go to front desk, call their free toll line at 1-300-88-3010 or email) by providing your IC number.

3. e-Filing PIN No

By now LHDN would have sent you the tax form (e.g. Borang BE or Borang B) to your designated mailing address (If you have not received it, you can get it from the nearest HASIL office or call 1-300-88-3010 for help). The e-Filing PIN number can be found on the 2nd page of the form. Alternatively, you can also get your PIN number from the nearest LHDN’s office by providing your tax reference number, latest address and a photocopy of your IC (front and back).

First time log in

For the first time users (i.e. those who have been submitting their income tax declaration via the manual form before), this will be a compulsory step. The first time log in (menu ‘login kali pertama’) requires you to key in your e-Filing PIN Number and your IC number. Click ‘hantar’ and upon verification of your PIN and IC number, you will be directed to a page where you would be registering a Digital Certificate (Sijil Digital). A Digital Certificate is, well - a certificate which acts as your (digital) signature during the online transaction process. You can’t proceed to the next step without the Digital Certificate.

Digital certificate registration and password creation

Once you have keyed in your PIN and IC number in the previous stage, a page that shows your details as the tax payer’s information which include your name, address and contact number. You will also need to create a password in this stage. The password needs to be between 8 to 12 characters. As a precautionary step, you will also be asked to provide a security question (and answer too) just in case if you need to retrieve your account in the event of password loss.

The password is important as you’d be needing it to proceed to the next stage, so please do not lose it. If you lose it, you can still get a chance to recover back by going to the menu ‘terlupa kata laluan’ and answer your security question. You will be asked to change your password.

Click ’setuju’ once you are satisfied with everything, and you will shown a verification page of tax payer’s information. You are now ready to start filling up your e-form (e-borang). You also have the option to view your Digital Certificate.

e-Form (e-BE 2007) for employees

For most of us i.e. employees (e.g. salaried worker and not business owners), your e-borang or e-form is the e-BE 2007. LHDN has come out with a comprehensive guide on how you can start logging in and file your tax in e-BE 2007 form. You will need an Acrobat Reader to view the guide. Good luck.

Click here to download LHDN’s Guide for Filling Up e-Borang e-BE for eFiling 2007 Income Tax Submission.

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