How to Submit Your LHDN Tax Form Through eFiling


eFiling is an online system introduced by LHDN (Lembaga Hasil Dalam Negeri) that allows you to submit your income tax details online, which is an alternative to the usual manual form submission. eFiling was first introduced in 2003 and has since undergone a progressive improvement with a more robust system promised for this year. There have been some questions on the authenticity of the transaction and security loop holes have been discovered in the past but the HASIL folks are quick to address the issues and resolved them in timely manner. This year, the eFiling application is not only limited to Internet Explorer browsers like before; you can now also use other browsers like Firefox and Opera. The eFiling is also compatible with Windows Vista operating system.

Year 2007 tax declaration needs to be submitted by 30 April 2008. Here is a step by step INITIAL guide on submitting your income tax declaration via eFiling. The initial step is rather crucial because problems may occur at the early stage which tend to frustrate the new users who would eventually return back to the normal, manual filing and submission. A link for the comprehensive guide for the ensuing steps (created by the LHDN) will be provided at the end of this guide.

What you need to prepare before commencing eFiling

1. Your IC number

2. Your tax reference number (No. rujukan cukai)

You should have kept the tax reference number with you. It is also available on your tax form. If you lost it, you can get your tax reference number from the nearest LHDN’s office (go to front desk, call their free toll line at 1-300-88-3010 or email) by providing your IC number.

3. e-Filing PIN No

By now LHDN would have sent you the tax form (e.g. Borang BE or Borang B) to your designated mailing address (If you have not received it, you can get it from the nearest HASIL office or call 1-300-88-3010 for help). The e-Filing PIN number can be found on the 2nd page of the form. Alternatively, you can also get your PIN number from the nearest LHDN’s office by providing your tax reference number, latest address and a photocopy of your IC (front and back).

First time log in

Borang eFiling LHDN

For the first time users (i.e. those who have been submitting their income tax declaration via the manual form before), this will be a compulsory step. The first time log in (menu ‘login kali pertama’) requires you to key in your e-Filing PIN Number and your IC number. Click ‘hantar’ and upon verification of your PIN and IC number, you will be directed to a page where you would be registering a Digital Certificate (Sijil Digital). A Digital Certificate is, well – a certificate which acts as your (digital) signature during the online transaction process. You can’t proceed to the next step without the Digital Certificate.

Digital certificate registration and password creation

Once you have keyed in your PIN and IC number in the previous stage, a page that shows your details as the tax payer’s information which include your name, address and contact number. You will also need to create a password in this stage. The password needs to be between 8 to 12 characters. As a precautionary step, you will also be asked to provide a security question (and answer too) just in case if you need to retrieve your account in the event of password loss.

The password is important as you’d be needing it to proceed to the next stage, so please do not lose it. If you lose it, you can still get a chance to recover back by going to the menu ‘terlupa kata laluan’ and answer your security question. You will be asked to change your password.

Borang eFiling LHDN

Click ’setuju’ once you are satisfied with everything, and you will shown a verification page of tax payer’s information. You are now ready to start filling up your e-form (e-borang). You also have the option to view your Digital Certificate.

Borang eFiling LHDN

e-Form (e-BE 2007) for employees

For most of us i.e. employees (e.g. salaried worker and not business owners), your e-borang or e-form is the e-BE 2007. LHDN has come out with a comprehensive guide on how you can start logging in and file your tax in e-BE 2007 form. You will need an Acrobat Reader to view the guide. Good luck.

Click here to download LHDN’s Guide for Filling Up e-Borang e-BE for eFiling 2007 Income Tax Submission.

Other posts you may want to read:

  1. Quick! 1 Million to Use eFiling This Year
  2. BE Forms 2008 Now Available
  3. LHDN to Track Down Income Tax Evaders
  4. TaxSaya Alternative to Income Tax Payers
  5. 10 Days to LHDN Income Tax Submission
  6. eFiling Crashing With 1 Day to Go
  7. Tax Season and Caution
  8. Filling Up SPA8 Form Online

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52 comments ↓

#1 Azmeen on 03.13.08 at 8:48 am

Very informative post… except for one critical bit; you forgot to link to e-Hasil ;)

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#2 Zulkifli Musa [Zul] on 03.13.08 at 11:32 pm

Oh yaa.. forgot. Thanks mate!

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#3 md nasir bin abdul on 03.28.08 at 10:09 am

tolong jelaskan macam mana nak masuk e filing kerana password lupa tahun lepas saya dah gunakan efiling untuk tahun ini nak masuk tak boleh lupa password tolong saya

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SKORCAREER reply on March 28th, 2008:

Go to menu terlupa kata laluan, enter your IC, petunjuk kata laluan and jawapan. Petunjuk Kata Laluan and Jawapan were those you created the first time you use efiling.

Any more problem, call 1-300-88-3010 (LHDN Customer Line)

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#4 What is ePerolehan? | SKORCAREER on 04.10.08 at 2:50 am

[...] like filling up your information on e-Filing, Digital Signature and Digital Certification technology are implemented to ensure data integrity, [...]

#5 azmah bt dahari on 04.18.08 at 12:40 pm

how to get pin no

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SKORCAREER reply on April 22nd, 2008:

It’s written quite clearly up there how to get your e-filing pin no.

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#6 rema haq venture on 04.23.08 at 9:33 am

bagaimana nak mula daftar bagi cukai syarikat

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#7 Ahmad Dhani on 04.23.08 at 11:46 am

Mudah giler guna e-Filing 2008 nih berbanding tahun lepas. Tahniah kepada IRB. Really appreciate.

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#8 Marzita Muhammad on 04.23.08 at 11:48 am

Tahun nih, buat pertama kali saya submit menggunakan e-FIling. Memang mudah. Lebih2 lagi web nih support multi-browser platform. Saya guna OPERA. Layout ok jer.. Congrats guys

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#9 Mohamed on 04.28.08 at 4:02 am

I got a problem, when i logged in, this message appear:
Server object error ‘ASP 0177 : 800401f3′

Server.CreateObject Failed

/2008-1/BE/indexx.asp, line 50

800401f3

How can i resolve this? I couldn’t get into my e-file.

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Zul reply on April 28th, 2008:

Not sure. Didn’t get that error.

There is a likelihood that high traffic and congestion caused the error, as by now millions of tax payers will be logging in and rushing to submit their tax. Maybe you should try again. Otherwise check with LHDN directly.

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#10 eFiling Crashing With 1 Day to Go | SKORCAREER on 04.29.08 at 1:44 am

[...] reader of this blog has also reported to encounter the a problem, having received the following message: Server object error ‘ASP 0177 : 800401f3? Server.CreateObject Failed /2008-1/BE/indexx.asp, line [...]

#11 satguna on 10.01.08 at 2:37 pm

Can you please advice me on how to obtain the Borang Perfoma B forms for foreign artist through internet.
Thank you.

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#12 ASIAH on 04.03.09 at 2:08 pm

adohai….dah lupa macam mana nak buat.This year bolehkah isi borang “B” no need to go thru E-filling , itu rasanya paling mudah. Pls reply.

tks.

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#13 KIEW HWEE BIN on 04.11.09 at 12:01 am

I FILEED UP MY E-BORANG BUT THE PROBLEM IS WHEN I FILL IN THE NUMBER OF CHILDREN THE PELEPASAN CUKAI COLUMN DIDN’T DEDUCT THE RM 1000 FOR ME . HOW AM I TO GO ABOUT CORRECTING THE PROBLEM BECAUSE IS AUTOMATICALLY COUNTED WRONG

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The Game reply on April 15th, 2009:

To Aisyah (3rd Apr 09)
Boleh download borang di website hasil. Pastikan ada 1 salinan disimpan.

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#14 Lee Hoe Foong on 04.15.09 at 9:18 am

I have submitted my e-filling. But I have mistakenly key in the wrong passport no of my wife. (My wife is a foreigner )

What shall I do? Kindly please advice.

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#15 The Game on 04.15.09 at 8:41 pm

To Kiew
just put the number of children at column Bil and tap. The system will calculate correctly

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#16 Saiyah Jaafar on 04.16.09 at 12:34 pm

e-filing sangat bagus untuk memudahkan mengisi borang .
kerjasama dari kakitangan LHDN juga sangat bagus.

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#17 Abdul Rahman Bin Mokhtar on 04.22.09 at 8:24 am

tahun lepas dah pakai e-filling. What about buku panduan. Ada e buku juga ke?

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#18 Mona Wong on 04.24.09 at 3:39 pm

I have forgotten my ID Number. Please help.

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Zul reply on April 27th, 2009:

ID should be your IC no.

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#19 khalil on 04.26.09 at 11:08 pm

Saya mempunyai 3 majikan dalam 2008, bermakna saya mempunyai 3 no Majikan sedangkan didalam e-filing hanya ada SATU tempat kosong. Bagaimana caranya??

Mohon bantuan segera

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#20 Abdullah on 04.28.09 at 9:24 am

Is e-filing available in English?

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#21 IDA on 04.28.09 at 9:33 am

kalau nak dapatkan no pin mesti ke kaunter LHDN ke? tak dapat ke nak tahu no pin daripada LHDN online ni?

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newbietax reply on April 28th, 2009:

IDA,

no pin boleh call customer service terus dapat jer..i baru jer dapat

call 1300883010

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#22 menyusahkan rakyat on 04.28.09 at 11:49 am

the system of e-filing is suck! taking damn slow and after filing up, everytime my kata laluan is said that i keyed in wrongly!..arrghh..what is this. by right it can linked to our email to notify what is our password if it is really wrong. but i am very sure about the password that i have keyed in. something wrong with the system performance or what??!!

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#23 HIAYAM BIN AHMAD MUSA on 04.28.09 at 8:07 pm

MACAM MANA SAYA NAK ISI BORAN INI,SEDANGKAN NO PIN PUN TAK ADA,SAYA BELUM PERNAH ISI E-FAILING INI,TOLONG SAYA YEEE.

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#24 Boy on 04.29.09 at 10:42 am

i think LHDN should be follow last few years procedure.
Their staff help “rakyat” to fill the income tax. Now what i heard why they didnt do this because lack of staff at LHDN. I thought Malaysia goverment say we will give our malaysians “peluang pekerjaan”…
So i think this is the way.
In Malay word to LHDN:
Tahu ambil duit rakyat je, but kerja tak mahu buat. SUdah lah ambil duit rakyat, kerja income tax ni pun rakyat harus buat. Please take note on this….!!!!

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#25 Abul kalam on 04.29.09 at 7:29 pm

required PIN no. . First time using e-filling

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#26 princess on 05.03.09 at 10:22 am

1. how to download borang BE2008
2. apa penalti jika hantar manual BE2008 by post or drop in box LHDN WangsaMaju
3. denda?
4. efiling dah tak boleh akses, closed?

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#27 Zainorin bin Sabar on 07.01.09 at 1:41 pm

Salam saya sangat berpuas hati dengan layanan kaktiangan dan pegawai LHDN Cawangan Kluang Wisma Bunga kerana memberi penerangan dan pertolongan yng sewajarnya tempoh hari. harapan saya untuk taksiran tahun yg terdahulu boleh gunakan e failing dan wat pembayaraan terus secara on line contoh dipejabat pos cuma bgi no cukai , slip jumlah pendapatan tahunan, jumlah bayaran dan slip pembayaran.
Wat online di semua syarikat, kerajaan, persendirian dan swasta dan LHDN. Ini pandangan ikhlas saya semuga ianya menjadi mudah, tepat dan meyakinkan semua.TQ

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#28 hasfa on 08.02.09 at 10:05 pm

Saya cuma nak komen tentang Laman web rasmi Lembaga hasil dalam negeri Malaysia yang sering sukar untuk dibuka. Samada server atau masalah lain harap pihak bertanggungjawab cuba mengenalpasti masalah tersebut. Web saya http://www.hasfa.myportal juga ada link ke LHDN untuk memudahkan pelawat menyemak atau membayar secara online untuk kemudahan. Harap Maklum. Terima Kasih.

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#29 Norzana Ahmad on 11.05.09 at 5:40 pm

Sir/Madam i would like to enquire about my income tax forms i submitted somewhere middle of last month nothing in the file.First time i filed they print out for me damn fast.There’s a dispute because i’m not supposed to be taxed on 1995 whereby my salary is only RM1,300 which not supposed to taxed.I’ve submitted to them with no acknowledgement at Pandan Indah LHDN and i still have to wait forever is it?When i check if i’ve an excess with Wangsa Maju branch they said none but then when i complaint they there’s an excess and ask me to declare my income tax from 2004-2007 but no progress so far.I’ve checked about two weeks ago nothing in the system.If worse come to worse it’s best for to put in e-filing better right.What’s your opinion air/madam?Thanks for eyeing on my comments….

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#30 iman on 11.17.09 at 4:17 pm

can i know what is NO. LHDN
this number is for my registration phase 1 for entering IPTA
so everyone has this number
or including my parent?

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#31 umie on 01.25.10 at 3:41 pm

kenapa laman web lhdn tak boley dilayari sekarang. dah try banyak kali tp x bley la.. nak download borang B untuk 2009

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#32 ano on 03.10.10 at 12:25 pm

iyer lahh..payah giler..kate ade form baru lah..cmner nk subbmit..kalau blh tlh la betulkan access ni..nk print Form CKHT 1,2 & 3..tlg aku..nk wat keje ni..

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#33 fauzie on 03.25.10 at 7:23 pm

mcm ne nak dptkan no pin e-filing, sy dah cube no pin 3 thn lpas tak bleh ni ….. first time sy gune e-filing!help me pls

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#34 natino on 03.28.10 at 11:14 pm

saya tak leh nak log in efiling, tahun 2009 ok, tapi lupa p/word, dah masuk terlupa katalaluan, tapi tak leh juga, bantu saya ?

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#35 ABDUL RAHIM YUSOH on 04.06.10 at 11:55 am

macam mana nak login no lupalah pulak
nak hantar penyatani
t,kasih.

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#36 SOON SIEW CHIN on 04.06.10 at 2:33 pm

Sorry ini baru kali ke 2 saya nak hantar borang saya melalui e-filing,bagaimana saya boleh masuk utk mengisi maklumat yg bekenaan?Thank U.

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#37 fen on 04.15.10 at 6:25 pm

its housing loan interest can deduct in income tax…?

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#38 hongsoon on 04.16.10 at 11:21 am

want to ask, i have submitted it online but now got something want to update. what shall i do ? i am from Penang. need help and thanks !

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#39 John Jimi on 04.24.10 at 9:40 am

I thought i can easily log in to efiling, every time when I log in, system tempalarly down, its been going on for quite a while now, and you are going to send me a penalty letter if I submit late. You better get your system right before thinking to penalise the rakyat.

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#40 SABARIAHMUHAMMAD on 04.25.10 at 11:11 am

Saya terlupa nombor pin dan kata laluan untuk mengisi borang e-filing. Saya mengharapkan pihak tuan boleh membantu saya.

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#41 hongsoon on 04.25.10 at 10:33 pm

ya… after submit cant easily change.. i have done it. i need to goto LHDN office and bring all the original document and let them audit before you can let you change the data. but they cant do it immediately, they have to send it to another department for that purpose and i have to wait few ” week” or “month”. once done they wil call me to collect those submitted doc..

too no LEAN laaaa that is why 1-malaysia work.

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#42 EAST on 04.28.10 at 1:49 pm

my salary deduct about rm40.64 every month..last year n this im doing my study..but..sad..its still happend every month..i hv noted this to lhdn but still no reply..

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#43 Razali on 04.30.10 at 11:58 am

E-filing memang bagus. Cuma, sekarang LHDN tak hantar surat beritahu kita berapa kita kena bayar sebab kita kurang pasti yang kita buat tu tepat. Baru-baru ni saya dapat surat menyuruh majikan saya memotong RM436 selama 12 bulan beside potongan RM519 bulanan biasa. Saya dah terlupa membayar hutang tahun sebelumnya disebabkan kerja yang terlalu banyak. Adakah itu denda . Kalau bukan, berapa denda saya kerana terlupa ? Di mana saya nak dapatkan maklumat?

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#44 sandy on 05.19.10 at 2:36 pm

hi i would like to ask how to amend the e-filing which has been submitted as I have missed out the entry for PCB. I called last month after the submission and they say they will upload a form to the site for amendment. Anyone knows about this?

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#45 Razali on 05.25.10 at 3:57 pm

Saya tersalah kira bagi income tax saya tahun 2008. Saya kena bayar balik RM1300. Saya tidak diberitahu bahawa elaun tidak perlu dibayar tax. Tahun ini baru jelas, ada dicatat dalam borang ringkasan pendapatan dari majikan mengatakan elaun rumah, wilayah, keraian dsb tak perlu dikira dalam tax itu. Apabila saya lakukan begitu untuk 2009, saya pula terlebih bayar. Benarkah begitu? Perlukah saya bayar yang tersalah isi pada tahun 2008?

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#46 nancy keasbery on 06.15.10 at 2:10 pm

I need CP204. Cant download on their website – says page not found….can you please provide one?

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