Employees who discovered their employers failing to remit their EPF and SOCSO are urged to report the latter to the authorities, including the Public Complaints Bureau, the Labor Office and the Ministry of Human Resource.
They are also advised to check their EPF account regularly, which today can be obtained from the EPF office, EPF smart kiosk, or online through EPF i-Account.
Employee Provident Fund (EPF), or KWSP, provides the retirement fund fund for Malaysian workers, and can also be used for other financial purposes including purchasing of house (down payment), education payment and so on.
SOCSO, or PERKESO, on the other hand is an insurance scheme that protects the workers from financial liability in case of accidents, or death.
Many workers who face the predicament have been reluctant to report their company to authority in fear of being fired or victimized, especially those who lack knowledge of their right and human resource law.
There have been cases in the past where employees were met with rude awakening after discovering that their employers have not been contributing to their EPF and SOCSO accounts. Some of the employers even deceived their own workers by printing details of ‘fake’ contributions in their pay slip which went on for years. The workers only realized after getting their EPF statement from the EPF office.
Other posts you may want to read:
- Social Security Organization (SOCSO)
- 165 Companies Fined For Not Paying EPF
- Part Time Workers May Get EPF & SOCSO
- SOCSO To Amend Claim Rules
- SOCSO Counselors To Replace Middlemen
- Labour and Employment Laws in Malaysia
- Retrenchment Fund: Risk Assessment on the Way
- New EPF Call Center Number
Author's bio: Zul is the founder and principal contributor for the SKOR Career blog. He is the author of two books, The Malaysian Job Seeker's Dilemma and Buat Duit Tanpa Kerja Makan Gaji (How to Make Money Without a Job), available in major book stores nationwide. You can reach him at zulkiflimusa[at]gmail.com.
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23 comments ↓
I would like to be a member of SOCSO, Im running my small business, help me what shall i do? How to join and how to pay. Iam already 49 yrs old, do i still qualify?
Pls. respond asap,
Thanks
Lim Kok Khiang
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Zul reply on July 14th, 2008:
SOCSO protect the workers, not the business. For business owners, you are looking at the commercial income protection scheme through insurance e.g. Prudential, Takaful, ING and so on…
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me@myself.com reply on July 19th, 2010:
u are qualified , just walks in any socso’
s get the neccessary forms and enquaries…personally better than phoning
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mus@myself.com reply on July 19th, 2010:
u are qulified,just walks in any socso’s for imformations-forms much better than emailing or phoning…sure they will helps..so far the counter staff is very helpful..remember we human have emotion personal problems..sometimes the sky is blue..loveliest..sometimes with dishearthen falls…goodlucks
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I’ve been working for 6 months.
But i still don’t have any EPF or SOCSO. May i ask how long it will take to regietered for my EPF?
Because i am so curious for the waiting.
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Zul reply on August 5th, 2008:
Check with your employer and find out what’s going on. Something does not sound right.
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Miley reply on August 5th, 2008:
I’ve ask..and he said still working on it..
told me to wait..
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Zul reply on August 5th, 2008:
EPF registration does not take long and contribution can be made even on the first salary payment.
I’d suggest to read this article in The Star: Report Bosses Who Default on EPF and SOCSO.
To lodge complaint to Public Complaints Bureau (Jabatan Pengaduan Awam), click here.
Seriously speaking, there is no point in paying SOCSO BUT all employers have no choice because it is a must.
SOCSO is really crap… Finding loop holes when a worker get’s injured or disabled. Not wanting to pay out…
Whats the point we buy such protection when they don’t pay ?
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wholetruthnothingbut thetruth reply on July 19th, 2010:
…entirely depends on claim submitted,accidental injuries subject to nature of emplyement’s or else..reality or subjected to genuine cases.
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[...] or blood sucking them? I say they are blood suckers worst then vampires! I would not mind if employers that don’t pay SOCSO but not EPF. I would not mind if employers don’t pay SOCSO but please do make sure you buy a [...]
can i check my socso number by using internet?
what s the website ?
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Zul reply on August 13th, 2008:
Your SOCSO number is the same as your IC number.
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KF Chen reply on October 7th, 2008:
Understood that SOCSO number is my IC number, it is using new IC no or old IC no? Thank you.
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hi. i would like to check my socso number? i had worked before 2002, but now new company need my socso number,i not sure that socso number same that IC number, would you please help me and let me know. my IC.no A2198816.
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I would like to know that if i’m a contract employee, and i had work for around 1 and a half year. If the company refuse to pay me the salary the month i left together with the claims. What can i do for that please ? Can i get back my salary and the claims as well please ? :hmm:
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Mic reply on October 24th, 2008:
If you leave with the right way, complain to here also. the Labor Office and the Ministry of Human Resource.
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Hi, is there a time window for employers to catch up with their contribution/payment of our salaries of up to 6 months? I have been working for this new company since August, and they only paid in October for the September salary; even that is not up to the full amount. I would like to bring this up with the company, but would need some confirmation of my question above, in case they sidestep me.
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Hi,
Would anyone advise that how to prepare employer SOCSO report and submit to SOCSO department.
Thank you
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Can aperson receiving illat pension, make addition claims of HUK..for differs case or additional new case ?
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me@myself.com reply on July 19th, 2010:
can someone ‘matured enough’ in the case to helps ‘botak’ above
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kongkekman1111@yahoo.com reply on August 20th, 2010:
Dont wolly be happy ..mr botak..u can..but when u submitted ‘anything’ to socso..hereafter u must call up …tailing their backyards or follow up with the case ..every 8 months…otherwise your claims will idle in cold coffin yards..lets say for year’s
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i find sosco is so inconvenient for employers.
They did not provide statements like epf does every month. As business owners, especially sole proprietor that runs everything A-Z, we have too many things to do.
Like few months ago i misplaced my socso borang 8a, i really thought i already done contribution, not until after few months when i check my cheque book buds i realise i missed a month. they dont even contact me to remind me like epf does!
They dont even give official receipts when i pay in bank using cheque. i just get a proof of my cheque has been accepted.
also employers expected to photocopy borang 8a. inconvenient
and when i crossed out former employee that is no longer working with me since last year, their name keep on appearing in my borang 8a. it is so obvious they all they do is collect money and disregard on keeping tracks on their data.
also inconvenient that everytime i have new employee, i have to drive to nearest (not so near) sosco office to drop borang A.
sosco is terrible.
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