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There are 2 most popular salary guides (reports) available in the Malaysia market.

1. Kelly Service’s Malaysia Salary Guide.

Kelly Services is one of the earliest multinational recruitment firms to be operating in Malaysia. Kelly serves local and foreign corporations to accommodate the client’s need for permanent staffing, contract and temporary staff, as well as payroll outsourcing. For many years, Kelly has been playing a proactive role to come up with their salary guide, which deserves some degree of respect. To date, the 2008 Salary Guide is yet to be released. According to the latest 2007 report, in summary, employers will be facing challenges to attract and retain talents as the market is becoming more competitive in terms of salary.

Here is how the Kelly Services’ Salary Guide are structured:

• Salary tables are based on industries & work specialization – Call Center, Banking & Finance, Office Support, Sales & Marketing, Human Resources, Logistics & Warehousing, Information Technology and Engineering & Technical
• You are given the salary range (min salary and max salary) for the position, qualification, years of experience and job description.

For example, here are details for a Call Center Supervisor:

Qualification: SPM/Diploma/Degree
Years of experience: 4-5
Responsibilities: Lead team leaders, build relationship with clients, resolve customer issues and work with team members to hit targets and maintain service levels

Salary min: RM2800 (South), RM3000 (Central)
Salary max: RM3500 (South), RM4000 (Central)

You can download Kelly Service’s Salary Guide 2007 here.

2. JobStreet Salary Report

JobStreet used to compile the report and sell it for a few hundreds ringgits few years ago but now you can get it for free, anytime whenever you are online. By evaluating both JobStreet and Kelly Service’s salary reports, you will see there are a lot of reasons why JobStreet report is a clear winner between the two. In many ways, JobStreet report makes Kelly’s guide look so amateurish. First, the JobStreet report statistics is based on the samples gathered from their registered members, who are growing day by day. Secondly, the result derived from the query is almost real time, i.e. if you check the data on January and check again on June, the numbers might be different, due to differences in terms of number of samples. You get the results immediately, based on the immediate samples available.

Also, the JobStreet report returns some useful details we can further analyze. For example, if you query the salary for the position of Customer Service Executive, you will see the salary range for Senior Executive, Junior Executive and Fresh/Entry Level, albeit without a range of years of experience.

Additionally, you can get a Personalized Salary Report through your dashboard upon logging in to your JobStreet account.

You can check the JobStreet Salary Report by clicking here.

How accurate are these reports?

The effort made by JobStreet and Kelly Services in coming up with a salary guide is commendable, but for some reason, you can never have a really accurate figure when you take account other factors not taken into consideration like benefits and perks, career changers, relocation, organizational/team structure and so on. These are guides that can give you an informed range of a particular position, but if you wish to know if the range does applies to you or not, you need to work harder than just looking at the numbers and figures.

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