The Social Security Organization or SOCSO exists to carry out and administer the social security schemes, which is part of Employee’s Security Act 1969.
SOCSO is more popularly known with its Malay abbreviation PERKESO (which stands for Pertubuhan Keselamatan Sosial).
Under the act, Employment Injury Insurance Scheme and the Invalidity Pension Scheme are enacted as a mean to protect the welfare of the employees in case of injuries, or death arising from accidents and mishaps during work.
To achieve this, SOCSO plays a key role to register the employers (and employees), collect the SOCSO contribution (or deduction), process the benefit claims as well as make payment to the workers or their beneficiaries. SOCSO covers the Malaysian citizens and permanent residents (PRs) and not foreign workers, who are protected under the Workmen’s Compensation Act 1952. Additionally, those who work as domestic servants (e.g. maid, gardeners, watchman and drivers) are also not covered.
While the EPF (Employee Provident Fund) contribution is compulsory for all private and non-pensionable workers, SOCSO contribution is only compulsory for those earning monthly wages of RM2,000 or below. This is regardless of the employment status of the workers i.e. permanent, contract or temporary employment. And these wages will include basic salary, commission, overtime payment, leave payments and allowances (e.g. traveling, housing, shift and so on). Workers who earn more than that may also optionally choose to register with SOCSO and make deduction.
There have been cases reported of SOCSO’s failure to disburse compensation in a timely and efficient manner but the organization continues to improve its service and ensure all members can benefit from the scheme.
In June 2008, SOCSO announced a 24-hour disbursement, which means those who are eligible for SOCSO benefits can receive their disbursement within 24 hours if all the required documents were provided during their claim.
To visit SOCSO’s official website, click here.
Other posts you may want to read:
- Employer Not Paying EPF and SOCSO?
- Labour and Employment Laws in Malaysia
- SOCSO To Amend Claim Rules
- Gov Contract Staff Now Daily Wage Earners
- Part Time Workers May Get EPF & SOCSO
- Security Guards Enjoy Salary Hike This July
- Hospital Security Staff Go on Strike
- SOCSO Counselors To Replace Middlemen
Author's bio: Zul is the founder and principal contributor for the SKOR Career blog. He is the author of two books, The Malaysian Job Seeker's Dilemma and Buat Duit Tanpa Kerja Makan Gaji (How to Make Money Without a Job), available in major book stores nationwide. You can reach him at zulkiflimusa[at]gmail.com.
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20 comments ↓
may i know how many days annual leave , medical leave should give by employer cos some employes giving 8 days , 14 days and ext. i just want to double confirm on this. And also i would like to know about maternity leave, if the close relative past away means like parents, brothers,sisters,G.Parents and ext. How many days company should give to the staff.
Thank you
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Zul reply on September 8th, 2008:
1. The Employment Act 1955 elaborates the min annual leave entitlement as follows:
- Less than 2 years of service – 8 days
- Between 2 years and 5 years – 12 days
- More than 5 years – 16 days
2. Please note maternity leave is for pregnancy and confinement (60 days subject to terms).
Leaves arising from the deaths of family members and relatives are called Compassionate Leave (1-2 days usually). This is given with the jurisdiction of the employer. Sometimes, Emergency Leave is used when there’s no compassionate leave entitlement.
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nisa reply on December 14th, 2008:
how about mom-in-law passed away? is it diff on days of compassionate leave that i entitle?
referring to my branch manager,if parents i grant 3 days but if in law just 1 days. what’s the diff between them? my company allocate 3 days entitlement for compassionate leave, but when it came to my mom-in-law deaths she only gave 1.it supposed to be 3 days also right?.
can u give me further explanation on this. i don’t think this is the good excuse given by them
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[...] the directive of the Human Resource Ministry, SOCSO will amend its claiming rule that will allow the members to receive compensation for injuries that [...]
As a employee work at private company (Sdn Bhd), shall I entitle claim for “Compassionate Leave” ? If my company NO given compassionate leave entitlement.
reference guide serch from internet ” employees employed under the Federal system are entitled to paid compassionate leave of up to two days each time a member of the employee’s immediate family or household dies……”
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May I knw my entitlement for compassionate leave if my company NEVER stated that it will be given/not in my appointment letter. It seems that they won’t pay my leave for the compassionate leave that i am taking.Thanks
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I have been working with my company for about 2 years now.. and due to some mistakes done, now my company have confirmed to deduct a total of USD317.58 out of my salary.. I understood from my friends that a company should not deduct my salary due to mistakes that we have done..
I need to know what exactly that i can do and if my company have the rights to deduct my salary..
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snake reply on July 23rd, 2009:
Vivian..entirely depen on terms and conditions stated in your employment contracts if its said so u have to pays otherwise…. they must gave have solid proven or witnesses that its occured due to your negligent or purposely or intentionally at will otherwise u can contact jabatan buroh ….hopes modestrator could added valuable commen…
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hi good everning,
i was having a really severe back pain on the way to office, i dropped by to hospital to check up,
then doctor discovered i was having a slipped disc and lump on my breast. i was admitted in hospital for 3 days, and i done the operation to remove my lump, and for my slipped disc i need to carry out physioteraphy and on medication. I’m on medical leave for 2 weeks. I’m just curious, cuz my friend told me that i can claim socso for my MC and etc, He done that before when he broke his leg. I appeciate your feedback. Thanks
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Likely…Any injuries happened on way or from work or now likely 24 hrs are covered…you have to played the scripts..well ..how its happened…for example only..by sick mind..a menachi was bashed up by her husband as result fall and have prolazed lumber disc… he hold on to pains..went to work as usual, do some acting of falling while cleaning toilet..first claims declined second rayuan likely got RM10,000 over all..so acting like tamil movie should give more chances…in naked world honest will not pays..moderator pls give her better advice…
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To whom it may concern, i met an accident on da way to work, i have no ingured little, and just want to know is there any privilages that i can get from socso that i can claim. maybe like an daily expenses traveling as my place to working place have no convinient public transportation. or maybe more than i expected that i actually claim from socso. just wondering. tq
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my father is 62 years old and he healthy. he did not working now coz of age. my two sister which never marry yet is stay with my father now. and both of them not working. my father can apply for socso?
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May I know if the company totally close down business or no operation, what prosedure to follow by employer?
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May I know whether Socso is cover if employees working out of Malaysia for temporary due to company has the project at overseas.
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My father already past way bacause of heart attack after he come back home from work on January 2009 He work as Tourist Van driver.In that case i want to know weather my mother can get the sosco on behalf of my father. My mother is old and diabetic patient and not working, now her age is 56.She staying with me, the one and only daughter. Please advise and what should i need to do.
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Zul reply on September 11th, 2009:
Contact the nearest Socso office and explain the situation – there might be entitlement but you’d need to follow the correct processes and procedures.
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if you dont mind,please tell me more about role and responsibility…TQ
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Is foreign worker in Remittance Company, can we contribut their SOCSO? If cannot, why?
If can, waht is the process?
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Traditional Chinese Medical Bill can be claim or not? The clinic was a registered co.
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iam working with a bulding management, i had an accident while i was on my way from work. i broke my ribs # 6 and # 7. i was given mc for 16 days. my office says that i can only get 14 of days per year. Rest of the the mc is not paid, and i have to report to work.
Please advice how can i report to work if iam in pain and cant move much?
how can i clame SOCSO? is there a time period for the clame to be made?
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