Customer Service Executive, TTDI/Bangsar
Position: Customer Service Executive (6 months renewable contract)
Salary Structure: RM1500 (basic) + shift allowance + performance bonus
Responsibilities:
- Provide exceptional service through phone interactions with customers, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty.
- Under general supervision, in an inbound call centre environment, service inbound calls from Premier customers and periodically conduct outbound calling to initiate a customer contact.
- Serve as a liaison between customers, Group Premier Centres and the Relationship Managers. Ensure customers experience a smooth transition and an exceptional service level throughout.
Requirements:
- Candidate must possess at least a SPM with credit in English and Bahasa Melayu.
- Fresh graduates/Entry level applicants are encouraged to apply.
- Applicants should be Malaysian citizens or hold relevant residence status.
- MUST be willing to work at TTDI/BANGSAR.
- MUST be willing to work on rotating shift.
- Preferably owns a transport.
Interested candidate is invited to call 03-27838571 or email your updated CV to sarahchent2@gmail.com.
February 24, 2012 | Filed Under Customer Service | Leave a Comment
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