Customer Care Consultant (Contact Centre), Agensi Pekerjaan Millennium Consultants

Millennium Consultants specialises in the recruitment, selection and placement of professionals for the corporate sector. Our success stems from our ability to develop strong partnerships with our candidates and clients alike. We have built a respectful reputation with these individuals by providing personalised and professional services as well as expertise in the recruitment industry.

Job vacancy: Customer Care Consultant-Contact Centre (SS2/Shah Alam)

Requirements:-
- SPM/Diploma holders (with working experience in service industry)
- Degree holders (fresh graduates)
- Good communication skills in BM and English
- Able to work on rotating shifts
- Have own transport

Responsibilities:-
- Handling inbound calls
- Provide quality customer service

Other requirements:-
a.       Self Confident & Customer Service oriented
b.       Positive working attitude, patient & good overall etiquette
c.        Problem solver and team player
d.       Self-starter, good initiatives & proactive
e.        Tactful, able to handle stressful situation and deadlines
f.         Polite, friendly, a good listener and resourceful
g.        Must be willing to work in either locations (Shah Alam/SS2) if required
h.     Computer literate

Salary:-
RM 1500 (Basic)
RM 500/month (Incentive Payment, variable)
RM 11/occasion (Transport Allowance) *excludes normal office hours
RM 12 – 20/occasion (Shift Allowance) *excludes normal office hours
RM 250 (Language Allowance, only for Mandarin speakers

Qualified candidates can apply by submitting full resume to noorhani@mymillenniumjobs.com before 17 Dec 2009.