Tech Support Engineers (Thai Speaking), July 09

Emerio Corporation is a leading IT Consulting and Services Company. We are a consolidation of the group companies GlobeSoft and R&D Teamwork. Incorporated in 1997, headquartered in Singapore, we employ over 800 dedicated and highly skilled professionals across offices in Singapore, Malaysia, India, Indonesia, China, Thailand and UK. Our business is structured around six service offerings which are Managed Services, Consulting Services, Software Services, Professional Services, Network Services and BPO Services.

Our relationships with clients, mainly Fortune 500 companies have been long-term, reflecting our sustained levels of service excellence.

Job vacancy: Thai Speaking Technical Support Engineers (Bayan Lepas, Penang)

* Provide 1st Level Technical Support (diagnosis & troubleshoot) to customers via telephone, Call center supporting IT hardware.
* Always shows sense of urgency in answering customer call and resolving customer issue
* Ensure that any open cases or issues are addressed proactively or within the set target time frame thru excellent closely follow up
* Maintain accurate call logging and tracking into Helpdesk database
* Thai Speaking – mandatory

Interested candidates can submit their resume to eat.NaiShyong@emeriocorp.com before 5 July 2009.

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